ITS | SUPPORT



  • Wireless Carrier Software

    Get software for your Panasonic Mobile Computer from AT&T, Sprint or Verizon Wireless using the Panasonic Carrier Selection Application (CSA).


    • AT&T


      Module MC7700 Software for AT&T
      The Sierra Wireless Watcher connection manager, Driver and Firmware for the Sierra Wireless MC7700 module supports AT&T 4G (LTE) network connectivity. This software is for all 4G LTE ready Toughbook computers with Windows XP and Windows 7 including Toughbook models CF-19, CF-31, CF-53, CF-H2, CF-C1 and CF-C2.
      Sierra_Aircard_Watcher_v3728_Win_XP_7.zip [zip, 24mb]
      ATT_MC7700_Driver_v3617_Win_XP_7.zip [zip, 16mb]
      ATT_MC7700_Firmware_3_5_20_3.zip [zip, 14mb]


      Mandatory Update for Toughbook C1 4G LTE users
      The Display Rotation Tool on the Toughbook CF-C1 must be updated to fully comply with FCC specifications and certifications if a 4G LTE module is installed.
      Display_Rotation_Tool.zip [zip, 2.0mb]


      Checknet for EDGE Modules
      Checknet software for CF-18, CF-29 and CF-73 supporting Windows XP SP2 with Cingular EDGE module
      EdgeChecknet.zip [zip, 2.5mb]


      Mobilink for HSDPA Modules
      Mobilink software for CF-18, CF-19, CF-29, CF-30, CF-52, CF-T7, CF-W7 and CF-Y7 supporting Windows XP SP2 or Vista with Novatel EU730 modules
      Mobilink2.2.30.zip [zip, 17mb]


      Mobilink for HSDPA Modules
      Mobilink software supporting Windows XP SP2 or Vista with Novatel EU860D modules
      Mobilink_v2.02.40.017.zip [zip, 18mb]


      Gobi 1000 Commercial Mobile Alert System Upgrade For AT&T Users
      Applies to all current customers having Toughbook models with an imbedded Gobi 1000 modem running on the AT&T Network on Windows XP, Vista and 7 Operating Systems. This upgrade will change the necessary settings to enable CMAS on your device as mandated by the FCC as well as eliminate intermittent modem disconnects thereby improving network connectivity.
      GobiUpdater-Tool.zip [zip, 148k]






    • Sprint


      Mandatory Update for Toughbook C1 4G LTE users
      The Display Rotation Tool on the Toughbook CF-C1 must be updated to fully comply with FCC specifications and certifications if a 4G LTE module is installed.
      Display_Rotation_Tool.zip [zip, 2.0mb]


      Sprint Connection Manager for Sprint EVDO
      Sprint Connection Manager for CF-18, CF-19, CF-29, CF-30, CF-52, CF-73, CF-74, CF-T5, CF-W5, CF-Y5, CF-T7, CF-W7 and CF-Y7 supporting Windows XP SP2 or Vista for Sprint EVDO Module (Rev 0 or Rev A)
      SCM3.4.4.zip [zip, 17mb]


      EM_MC7355 support document for Sprint
      This document describes steps for Sprint customers (only) to follow in order to connect to Sprint’s network. The steps described must be followed in order for connectivity to occur on both Sprint’s LTE and EvDo networks.
      EM_MC7355(Gobi5000)SetupInstructionsForSprint.pdf [zip, 160k]


    • Verizon Wireless


      Mandatory Update for Toughbook C1 4G LTE users
      The Display Rotation Tool on the Toughbook CF-C1 must be updated to fully comply with FCC specifications and certifications if a 4G LTE module is installed.
      Display_Rotation_Tool.zip [zip, 2.0mb]


      Module MC7750 Software for Verizon Wireless
      The Verizon Access Manager, Driver and firmware for the Sierra Wireless MC7750 module supports Verizon 4G (LTE) network connectivity. This software is for all 4G LTE ready Toughbook computers with Windows XP and Windows 7 including Toughbook models CF-19, CF-31, CF-53, CF-H2, CF-C1 and CF-C2.
      MC7750_VZAccess_Manager_7-7-1-12-2763b.zip [zip, 27mb]
      MC7750_DriverPackage_3791_Win7.zip [zip, 16mb]
      MC7750_Firmware_03.05.10.13.zip [zip, 20mb]


      Firmware Update for Sierra EVDO Rev A Module for Verizon
      Firmware Update for CF-19, CF-30, CF-52, CF-74, CF-U1, CF-T5, CF-W5 and CF-Y5 integrated with Sierra EVDO Rev A Module for Verizon
      EVDOREVAFW006001.exe [exe, 3.8mb]


      VZAccess for Verizon EVDO Rev 0 on r Rev A
      VZAccess for CF-19, CF-30, CF-52, CF-U1, CF-T5, CF-W5, CF-Y5, CF-T7, CF-W7 and CF-Y7 supporting Windows XP SP2 or Windows Vista with Sierra EVDO Rev 0 or Rev A Module for Verizon
      VZAccess-6.2.2.zip [zip, 23mb]


      Verizon Watcher for Verizon EVDO Rev 0
      Verizon Watcher for CF-18, CF-29, CF-73 and CF-74 supporting Windows XP with Sierra EVDO Rev 0 Module
      WatcherVerizon-v6.42.zip [zip, 23mb]


      EM_MC7355 custom APN support document for Verizon Wireless
      This document describes steps for Verizon Wireless customers (only) to follow, who are assigned non-standard APN (Access Point Name) to connect to Verizon Wireless network. The steps described must be followed in order for connectivity to occur on both Verizon Wireless LTE and EvDo networks.
      EM_MC7355-Verizon-Wireless-Custom-APN-Support-Configuration-for-Windows-7-and-8.pdf [123k, for Windows 7, 8]


    • Multi-Carrier Software


      CSA for Gobi-1000 and Gobi-2000 for AT&T, Sprint and Verizon Wireless Support
      The new CSA 2.0 includes the most recent versions of carrier connection managers for AT&T, Sprint and Verizon Wireless*. This version supports Gobi-1000 and Gobi-2000 for AT&T, Sprint and Verizon on Windows XP and Windows Vista. Please note, that Sprint and Verizon connection managers also support Win 7. ACM (AT&T Communications Manager) supports Win7 on Gobi-2000 only. Upon availability, AT&T will provide an updated ACM with Gobi 1000 support on Win 7 in the near future.

      *Carrier Selection Application v2.00.1100.01.0193 includes AT&T Connection Manager v7.02.0110.0, Sprint SmartView v2.28.0088.0 and Verizon VZAccess Manager v7.2.9.1(2470a).
      Register and download the CSA Install Pack for Gobi™ and Gobi2000™


      Gobi-3000 Software for AT&T, Sprint and Verizon Wireless Support
      The Sierra Wireless Watcher connection manager and Driver for the Sierra Wireless MC8355 module supports AT&T, Sprint and Verizon 3G network connectivity. This software is for all 3G ready Toughbook computers including Toughbook models CF-19, CF-31, CF-53, CF-H2, CF-C1 and CF-C2.
      Sierra_Aircard_Watcher_v3728_Win_XP_7.zip[zip, 24mb, for Windows XP/7] ATT_MC8355_Driver_v3717_Win_XP_7_8.zip[zip, 66mb, for Windows XP/7/8]


      Gobi-5000 Software for AT&T, Verizon Wireless and Sprint Support
      The Sierra Wireless Watcher connection manager and Driver for the Sierra Wireless MC7355 and EM7355 modules supports AT&T, Sprint and Verizon 3G, 4G network connectivity for Toughbook computers with Windows 7 and Windows 8 including Toughbook models CF-19, CF-31, CF-53 and CF-C2.
      Sierra_Aircard_Watcher_b3974_Win_7_8.zip [22mb, for Windows 7, 8].
      Note: For Sprint with Windows 8 OS, please download Sprint Connect application from Microsoft Store.
      MC7355_SWIDriverSetup_Build4093_Win7_MR_VZW-ATT-GEN3G_pinstall.zip [377mb, for Win 7]
      MC7355_SWIDriverSetup_Build4093_Win8_MR_VZW-ATT-GEN3G_pinstall.zip [375mb, for Win 8, 8.1]
      WirelessHelperServiceApp.zip [1.8mb]


      EM_MC7355 custom APN support document for Verizon Wireless
      This document describes steps for Verizon Wireless customers (only) to follow, who are assigned non-standard APN (Access Point Name) to connect to Verizon Wireless network. The steps described must be followed in order for connectivity to occur on both Verizon Wireless LTE and EvDo networks.
      EM_MC7355-Verizon-Wireless-Custom-APN-Support-Configuration-for-Windows-7-and-8.pdf [123k, for Windows 7, 8]


      EM_MC7355 support document for Sprint
      This document describes steps for Sprint customers (only) to follow in order to connect to Sprint’s network. The steps described must be followed in order for connectivity to occur on both Sprint’s LTE and EvDo networks.
      EM_MC7355(Gobi5000)SetupInstructionsForSprint.pdf [zip, 160k]


  • Toughbook Drivers, BIOS, EC and More


    Please click on the link for Toughbook and Toughpad drivers: CLICK HERE





  • AirLink Downloads


    Please click on the link for AirLink downloads: CLICK HERE